In today’s world, it seems like everyone is willing to do whatever it takes to get a sale. In this case, Chuck (the representative on my case) went above and beyond my expectations to see if I really needed what I was asking for. He called the inspector from my local municipality to better understand the building code. He found out that I actually had legal bedrooms and didn’t need to install the egress windows based on how my basement was laid out. I was stunned that he would do all this to make sure I didn’t buy something that I didn’t need. That was in addition to being a friendly and knowledgeable person.
While we found out that this specific project wasn’t needed, I will happily refer your organization to anyone I talk to that is interested in finishing a basement. Thanks for the positive experience.